The Total Mobility (TM) scheme is a national scheme that assists people with mobility impairments to enhance their community participation by accessing appropriate transport. This assistance is provided to eligible, registered individuals in the form of subsidised door-to-door transport services wherever Total Mobility transport providers operate.
In the Auckland and Wellington regions, the TM scheme offers registered individuals a 50% discount (up to a maximum subsidy of$40.00) on fares charged by contracted transport providers. To receive the discount, the individual must present their TM Photo Identification (ID) Card to the driver at the start of the trip so the correct tariff is selected for fare calculation. The individual is then required to have their TM Photo ID Card swiped at the end of the trip, and pay their 50% portion of the fare to the transport provider.
New Zealand Total Mobility Contacts:
Auckland
Total Mobility Scheme
Auckland Transport Agency
Private Bag 92250
Auckland 1142
09 366 6400
Bay of Plenty
Environment Bay of Plenty
PO Box 364
Whakatane
0800 368 267
Canterbury
Environment Canterbury
PO Box 345
Christchurch
03 365 3828
Gisborne
Gisborne District Council
PO Box 747
Gisborne
06 867 2049
Hawke's Bay
Hawke's Bay Regional Council
159 Dalton Street
Private Bag 6006
Napier
06 835 9200
Manawatu/Whanganui
Horizons Regional Council
Private Bag 11025
Palmerston North
06 952 2800 or 0508 800 800 (freephone)
Marlborough
Marlborough District Council
PO Box 443
Blenheim
03 578 5249
Nelson-Tasman
Nelson City Council
PO Box 645
Nelson
03 546 0200
Northland
Northland Regional Council
Private Bag 9021
Whangarei Mail Centre
Whangarei 0148
09 438 4639
Otago
Otago Regional Council
Private Bag
Dunedin
03 474 0827
Southland
Invercargill City Council
Private Bag 90 104
Invercargill
03 211 1606
Taranaki
Taranaki Regional Council
47 Cloten Road
Private Bag 713
Stratford 4352
0800 868 662
Waikato
Environment Waikato (regional council)
PO Box 4010
Hamilton
07 856 7184
Wellington
Wellington Regional Council
PO Box 11646
Wellington
04 802 0354
West Coast
West Coast Regional Council
PO Box 66
Greymouth
03 768 0466